Contact Us
We'd love to hear from you. Whether you have a question, feedback, or need support — reach out and we'll get back to you as soon as possible.
General Support
For help with your account, app issues, bug reports, or general questions:
Email: support@cydratech.com
We aim to respond within 24–48 hours on business days.
What to Include
To help us resolve your issue faster, please include:
- Your registered phone number
- Device type and OS version (e.g. iPhone 15, iOS 18.5)
- A description of the issue or question
- Screenshots, if applicable
Business & Partnerships
For partnership opportunities, enterprise enquiries, or media requests:
Email: support@cydratech.com
Privacy & Data Requests
For data access, deletion, or privacy-related requests under applicable data protection laws:
Email: support@cydratech.com
We will respond to privacy requests within 30 days.
Report a Vulnerability
If you discover a security vulnerability in PatNote, please report it responsibly:
Email: support@cydratech.com
Please do not publicly disclose vulnerabilities until we have had an opportunity to investigate and address them.